what roof boxes are suitable for my car?

to fix the roof box it is necessary to install the transverse bars on the car roof.
to find the right roof box for your car, you can use the search you find
on the home page or at the bottom of the roof boxes page.

what roof bars are suitable for my car?

to find the right roof bars for your car, use the search you can find on the home page
or at the bottom of the roof bars page. you just have to select the information about:

• - year of the car
• - numbers of doors
• - version (SALOON (UK) SEDAN (US) or station wagon)
• - model (with integrated roof rails or simple roof rails)

what does "with simple roof rails" mean?

vehicles with simple roof rails (usually suv or station wagon) have roof rails with space between them and the car roof.

what does "with integrated roof rails" mean?

vehicles with integrated roof rails (usually suv or station wagon) have some aluminium rails
on the roof which cannot be removed. unlike the simple roof rails, the integrated
ones haven't got any space between the bars and the car roof.

What does “without roof rails” mean?

Vehicles (especially saloon or sedan) with a standard roof, without any roof rails.

WHAT WIND DEFLECTORS are suitable for my car?

to find the right wind deflectors for your car, use the search you can find on the home page
or at the bottom of the wind deflectors page. you just have to select the information about:

• - year of the car
• - numbers of doors
• - version (SALOON (UK) or station wagon)

what wheel trims are suitable for my car?

to fit the farad wheel trims you have to check the tyre's size (12, 13, 14, 15, 16 o 17 inches)
and choose a wheel trim model of the same size. use the search you can find
on the home page or at the bottom of the wheel trims page.

caution! if you wish to buy wheel trims for vans, we suggest you to contact our customer service.

what wheel locks are suitable for my car?

if your car or van have original alloy or steel wheels, you can easily find the right wheel
locks by using the search on the home page or at the bottom of the wheel locks page.

if your car or van does not have original wheels, please contact our customer service by email,
entering the alloy wheels maker, the wheels size and the model of your car.

what wheel fasteners are suitable for my car?

if your car or van have original alloy or steel wheels, you can easily find the right wheel locks
by using the search on the home page or at the bottom of the wheel fasteners page.

if your car or van does not have original wheels, please contact our customer service by email,
entering the alloy wheels maker, the wheels size and the model of your car.

where can i buy farad products?

please contact our customer service to find your nearest farad dealer.

how does the warranty work?

the warranty for every farad product can be requested where you buy the item; otherwise,
you can ask us by showing the invoice or the purchase receipt within the warranty validity period.

how long is the warranty valid on farad products?

the farad warranty is valid as follows:

• roof boxes: 5 years
• roof bars: 3 years
• wind deflectors: 2 years
• wheel trims: 2 years
• wheel locks: 2 years
• wheel fasteners: 2 years

how do i order?

go to the spare keys page and choose the farad product for which you need the keys.
click on the ad and enter the code of the key.
add the article to the basket and go to checkout to make the payment.

how long does it take before my order is processed?

the spare keys are shipped within two or three working days after receipt of the order.
delivery time is four or five working days from the sending of the order.

how do i know whether my order has been accepted or not?

if your order has been accepted, you will receive an order confirmation
sent to the email address you chose during registration.
if you do not receive the order confirmation, please contact us.

what can i do to cancel or modify my order?

to cancel or modify an order, please contact us as soon as possible by email or phone.
we will stop the order before it leaves.

does the dealer issue an invoice or a receipt?

for every order we get from faradworld.com an invoice is issued.
if you have a vat number that is valid for international transactions, it will be shown on the invoice.

how do i pay?

we accept payments by:
- paypal (visa, mastercard, american express)
- bank transfer (to speed up delivery, you can email the receipt)

are payments by credit card at risk?

payments issued by credit card are never at risk. the credit card’s data
(number and expiry date) are not recorded by our site; they are encoded
and sent to the secure socket layer (ssl) of banca sella, which uses
the best software available today for secure commerce transactions
the encryption ensures that no one can read it as it travels over the internet.

how long does it take to have the order delivered?

the order is delivered in 3-4 working days form receipt of payment.
"delivery time" means period from the moment faradworld.com gives
the order to the courier to the moment the order is delivered to the customer

how can i check the status of my order?

the day after the order has been dispatched you will receive an email with the link to follow your shipment.

what happens if i am out when the courier makes the delivery?

if the courier cannot find anyone at the address you gave us, he leaves
a note with all the details of the order. it is up to the addressee
to get in touch with the courier in order to arrange a new delivery.