Which roof boxes can I assemble on my car?
In order to install any roof rack on the roof of your car, it is essential to have roof bars fitted.
To find the right box model for your car, please use the data sheets on the ‘Roof Box’ product presentation page and on all individual box pages.
Which roof bars can I fit on my car?
To find the right bar model for your car, use the search function in the catalogue section of the site, or by clicking ‘find bars and kits for your car’ on the product presentation page.
All you have to do is carefully select your car’s data on:
The search results obtained can then be filtered by characteristics, including aesthetic ones.
What do you mean by “roof rail”?
Cars with roof rails are those cars (usually SUVs or station wagons) that have longitudinal bars on the roof with space between the roof of the car and the bars.
What do you mean by “lntegrated roof rails or low roof rails”?
Cars with integrated roof rails are those cars (usually SUVs or station wagons) that have rails/bars (normally in aluminium) along the length of the roof that do not detach from the roof itself; therefore, unlike simple roof rails, the rails have no space between the roof and the bar.
What does “without roof rail?” mean?
Cars without roof rails are those cars (usually in the saloon version) with a standard roof, i.e. without any roof rails.
Which deflectors can I fit on my car?
To find the right deflector model for your car, use the search function you can find in the catalogue section of the site, or by clicking ‘find deflectors for your car’ on the product presentation page.
All you have to do is carefully select your car’s data on:
Which wheel covers can I fit on my car?
To assemble Farad wheel trims on your car, simply check the diameter of the tyres mounted on your car (12, 13, 14, 15, 16 or 17 inches) and then choose between wheel trims of the same size, using the catalogue section of the website, or by clicking ‘find wheel trims for your car’ on the product presentation page.
Please note: in the case of wheel trims for vans, we recommend that you check the “wheel trim application list for commercial vehicles”, available on the site for download.
Which wheel locks can I fit on my car?
If your car or van has original steel or alloy wheels, you can easily find the available wheel lock devices by using the catalogue section of the site, or by clicking ‘find wheel locks bolts and nuts for your car’ on the product presentation page.
If your car or van does not have original wheels, please contact our customer service department by e-mail stating the alloy wheel manufacturer, wheel diameter and model of your car.
Which wheel bolts or nuts can I fit on my car?
If your car or van has original steel or alloy wheels, you can easily find the available wheel lock devices by using the catalogue section of the site, or by clicking ‘find wheel locking bolts and nuts for your car’ on the product presentation page.
If your car or van does not have original wheels, please contact our customer service department by e-mail stating the alloy wheel manufacturer, wheel diameter and model of your car.
Where can I buy Farad products?
In the ‘Dealer finder’ section, you can consult an interactive map and find out where our dealers are.
How do I place an order?
Go to the spare keys section and choose the Farad product whose keys you need to purchase.
After entering the chosen advertisement, enter the code for the key you wish to purchase and proceed by clicking on ‘add to cart’. After selecting the country of delivery, click on ‘checkout’ to enter all data and proceed to payment.
What is the processing time for my order?
Orders for spare keys are dispatched within two to three working days after receipt of the order. Delivery time is one or maximum two working days throughout Italy from order confirmation.
How do I know if my order has been accepted?
If your order has been accepted, you will receive a confirmation at the e-mail address indicated at the time of purchase; if you do not receive the order confirmation e-mail, please contact us promptly.
How do I cancel or change an order?
If you wish to cancel or change an order, please contact us promptly by e-mail or telephone in order to block the package before shipment.
Is an invoice or receipt issued?
An invoice is always issued for all orders placed on faradworld.com.
For private individuals, the tax code will be indicated, while for companies, the VAT number will be indicated.
What forms of payment are accepted?
The forms of payment accepted are:
What risks are involved when paying by credit card?
There are practically no risks involved in paying by credit card; credit card data (number and expiry date) does not pass through our site but is sent directly in an encrypted form to the secure server (SSL).
The server will verify the credit card number in an automated manner and away from any human eye.
How does the warranty work?
The warranty on any Farad product can be exercised directly with the shop where the purchase was made or with us by showing the purchase receipt or invoice of the product within the terms of the warranty.
How long is the warranty on Farad products?
To check the warranty of Farad products, please visit the ‘technical specifications’ section in the item sheet.
How quickly can the goods be delivered?
Delivery takes place within 48/72 hours throughout India from receipt of payment via DTDC express courier. Delivery time means the period that elapses from the moment that faradindia.com entrusts the goods to the courier until the courier delivers the goods to the customer.
How can I check where my parcel is?
The day after dispatch, you will receive an e-mail with a link to the DTDC website to see where your parcel is.
What happens if I am not at home at the time of delivery?
In the event that it is not possible to deliver the parcel because no one is present at the recipient’s address, the courier leaves a hard copy notice with the delivery reference. The addresse is required to contact the destination branch as soon as possible to agree on a redelivery.