Raising awareness throughout the entire organization of the importance of complying with internal and external regulations, current legislation and in particular customer requirements. Establishing the quality policy aimed at continuous improvement to increase customer satisfaction.
Defining quality objectives aimed at continuous improvement through the analysis of defects, corrective actions, customer complaints, also maintaining adequate training for its staff.
Reviewing the quality system annually.
Ensuring the availability of resources and personnel.
Ensuring that the organization is aware at all levels of the need to ensure respect for the environment.

The Farad group considers quality policy as the means to lead the company towards continuous improvement of its performance. It constitutes an integral part of the company’s general strategy.