By making the entire organisation aware of the importance of complying with internal and external regulations and customer requirements. By establishing the quality policy aimed at continuous improvement for the enhancement of customer satisfaction.
By defining quality objectives aimed at continuous improvement by analysing faults, corrective actions, customer complaints, and maintaining adequate training for their staff.
Through an annual review of the quality system.
By ensuring the availability of resources of means and personnel.
By ensuring that the organisation is aware at all levels of the need to ensure respect for the environment.
The Farad Group regards quality policy as the means to lead the company towards continuous improvement of its performance. It forms an integral part of the company’s overall strategy.